
Leadership Growth Formula
Practical On-Demand Leadership Training for IPC Pharmacy Teams
Go from Capable to Confident
Pharmacy Owners: Your Team IS your Advantage
IPC and LGF teamed up to give pharmacy owners a practical path to stronger teams—without adding hours to your day. In this on-demand Mastery+ intro, you’ll see how small leadership moves create ownership, collaboration, and results in just a few weeks.
Watch: 2-minute Overview Video
What Leadership Growth Formula Mastery Offers:
Forget what you think you know about leadership training. Leadership Growth Formula (LGF) programs are built for the realities of independent pharmacy teams.
- No long lectures.
- No theory that never gets applied.
- Just practical, on-demand training tested with pharmacy teams across the country.
What Can It Do for My Pharmacy?
Running a pharmacy is demanding, and developing your team shouldn’t feel impossible on top of it. Your starting point is the Principles of Leadership Masterclass, a five-course, on-demand foundation that builds skills your team will actually use.
In about 2 hours, your team will learn to:
- Manage stress and stop the mental hijack
- Communicate with clarity and impact
- Handle tough conversations with confidence
- Use our simple 4-step system to inspire high performance
Result: An engaged, accountable team that’s ready to grow with your pharmacy.
Want to learn more?
Connect with a Leadership Growth Formula team member.
Choosing to utilize an IPC preferred vendor assures you have access to competitive pricing, exceptional products and service quality, and a partner who is dedicated to supporting your community pharmacy.
Who is The Leadership Growth Formula?
It’s not their first rodeo. After 15 years alongside independent pharmacies, Kelley and Terri help busy teams lead with less stress and more impact. Practical. Repeatable. Built for the real world of pharmacy ownership.

Kelley Babcock
Operator at heart, Kelley turns moving parts into actionable plans. With 30+ years leading teams from a $40M P&L at a Fortune 500 to doubling revenue as a pharmacy-focused COO, she guides growth with clear steps, steady follow-through, and results you can track.
Terri Norvell
As a coach and catalyst, Terri turns ideas into skill-building habits. With decades of experience leading change, from VP of Training & Marketing for a $1.2B enterprise to GM of a $9M firm, and over 20 years as an entrepreneur, she equips teams with practical tools they can use right away.
Who Is This Program Best Suited For?
The Principles of Leadership Masterclass is designed for pharmacy owners and teams who want to strengthen their foundation before taking on bigger challenges.
You’ll get the most out of this if:
- You’re an owner who is still solving most of the problems yourself
- Your team is capable, but not confident in their leadership
- Culture’s slipping, and you don’t know how to fix it right now
- You’ve tried leadership training before, but it didn’t make an impact
Our leadership training solution creates the baseline skills that every pharmacy team needs for traction, immediate application and results.

What’s Included in the Program?
- Five (5) short video courses (about 20–24 minutes each)
- Tools, prompts, and discussion guides to put learning into action immediately
- Six (6) weekly, live 30-minute Zoom group coaching sessions for accountability and implementation support
Total time to complete on-demand content: ~2 hours
Pricing & Payment Terms
The Masterclass is offered to IPC members on a per-person basis, according to the following group pricing tiers:
- 10–19 participants: $699 per person
- 20–29 participants: $599 per person
- 30–49 participants: $499 per person
Note:
- Minimum cohort size: 10 participants
- Payment is required in full prior to the start of the Masterclass
- Pricing includes access to all live and digital program elements listed above
Our five-course, on-demand Principles of Leadership masterclass helps busy pharmacy teams stay composed under pressure, communicate with clarity, handle tough conversations, turn conflict into progress, and put a simple performance system in place, finish in about two hours; open to all experience levels.

Your Syllabus for Principles of Leadership
Our five-course, on-demand Principles of Leadership masterclass helps busy pharmacy teams stay composed under pressure, communicate with clarity, handle tough conversations, turn conflict into progress, and put a simple performance system in place, finish in about two hours; open to all experience levels.










