SMS Privacy Policy

Effective: May 9, 2025

This SMS Privacy Policy outlines how Independent Pharmacy Cooperative collects, uses, discloses, and manages personal data from individuals who opt into our SMS program. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Information we collect

When you opt for our SMS program, we may collect the following types of personal information:

Contact Information: This includes your name, phone number, and nay other information you provide when you sign up for our SMS services.
Usage information: We may collect information about how you interact with our SMS messages, such as the date and time you receive and read our messages, and your responses to our messages.

How We Use Your Information

We use the information we collect for the following purposes:

Communication: To send you SMS messages related to our services, promotions, and updates.
Customer Service: To respond to your inquiries and provide customer service.
Marketing: To send you promotional messages and offers that may be of interest to you.
Analytics: To analyze the effectiveness of our SMS campaigns and improve our services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our SMS program and conducting our business.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a law enforcement or government authority.

Your Choices

You have the following choices regarding your personal information:

Opt-Out: You can opt out of receiving SMS messages from us at any time by following the instructions provided in our messages.
Access and Correction: You can request access to or collection of your personal information by contacting us at the information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Changes to This Policy

We may update this SMS Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date at the top of this policy.