IPC Pharmacy Services & Business Consulting Advantage

Published: October 9, 2025

pharmacy services

Unlock Your Pharmacy’s Full Potential: Discover the IPC Pharmacy Services & Business Consulting Advantage

Your independent pharmacy is the heartbeat of your community, and at IPC, we believe you deserve partners who amplify your impact. That’s where our Pharmacy Services and Business Consulting team comes in.

Our experienced team works alongside you with personalized consulting tailored to your unique goals. IPC members gain direct access to this expertise, unlocking strategies and solutions that make day-to-day operations smoother and long-term growth more achievable. And if you’re not yet a member, this is a glimpse of the powerful support system waiting to help your pharmacy flourish.

Meet Your Dedicated Experts

Kelli Stovall - VP Clinical Programs & Pharmacy Services - IPC

Kelli Stovall

Vice President of Pharmacy Services and Clinical Programs

Samantha Pomeroy

Samantha Pomeroy

Director of Pharmacy Services and Specialty Programs

Shannon Battle

Pharmacy Services Manager

The true strength of the Pharmacy Services department lies in its people. This team is led by incredible professionals with deep frontline experience. Collectively, they bring more than 60 years of experience to the table, all dedicated to a single mission: helping your independent pharmacy succeed.

Their firsthand knowledge means they don’t just understand theory; they understand the day-to-day realities of running a pharmacy. They are the friendly, knowledgeable voices on the other end of the line, ready to tackle your toughest questions. This dedication to service is a common thread in member testimonials:

“The overall experience with you has been excellent… I also noticed how IPC worked seamlessly with McKesson… Overall, I do feel that I made the right decision partnering with IPC. Looking forward to a strong and long partnership.”

Gopal Pillai
Sapphire Pharmacy

Expert Guidance on Clinical Service Expansion

Diversifying your revenue through clinical services is no longer optional, it’s essential. Our consultants provide the roadmap for implementing profitable programs like Point-of-Care Testing, Immunization Programs, 340B Optimization, Long-Term Care Services, and Remote Patient Monitoring. We help you with the initial planning stages through implementation and marketing, ensuring a seamless launch.

This proactive approach to evolving with the market is exactly what Jordan Talley praised, noting IPC’s ability to identify member needs and create supportive new programs:

Mastering the Business of Pharmacy: Contracts, Operations & Development

Your expertise is patient care; ours is the business of pharmacy. We provide direct consultation on negotiating favorable payor contracts, business development strategies, and optimizing pharmacy operations, including staff scheduling, workflow improvements, and patient adherence programs.

Christian Jaunzems experienced this firsthand, receiving critical support during a challenging PBM contracting issue:

“Seeing IPC evolve as our marketplace and our payment structures have evolved, they’re really good at pivoting and saying, okay, this is what we see that our members need and adjust. Let’s introduce a new program or a new way to assist our customers with this or that, who can then assist their patients with that.”

Jordan Talley
Barnes & Williams Pharmacies
Abilene, TX

Don’t navigate the complexities of pharmacy alone. Partner with the experts who are invested in your prosperity.

Connect with IPC Pharmacy Services & Business Consulting Today

Mastering the Business of Pharmacy: Contracts, Operations & Development

Your expertise is patient care; ours is the business of pharmacy. We provide direct consultation on negotiating favorable payor contracts, business development strategies, and optimizing pharmacy operations, including staff scheduling, workflow improvements, and patient adherence programs.

Christian Jaunzems experienced this firsthand, receiving critical support during a challenging PBM contracting issue:

“We greatly appreciate the services Sam has provided to help us with our contracting issue through a PBM. It has given insight we were not able to find elsewhere and helped us to evaluate our path forward. Would highly recommend her services and IPC to peers.”

Christian Jaunzems, CPhT
Oakridge Pharmacy

When it matters most IPC is there to help you through the toughest of times. When others fail IPC works to support your pharmacy and can be the difference between staying in business and closing your doors. In an extreme case where a third-party consultant failed, Sam stepped in to provide pharmacy saving guidance. One pharmacy owner shares a story that highlights the profound impact of having IPC as a true advocate:

“I was forwarded Sam’s information by another IPC employee on a last ditch effort to save my pharmacies. In April I hired a contracting consultant to remove my pharmacies from a PSAO and direct contract with all PBMs. When the final day of PSAO affiliation came around, I was assured all contracts were in place by the consultant. The following day we realized that both pharmacies in fact did not have contracts in place for roughly 50% of our patient’s plans, and the consultant became unresponsive. Sam helped guide me through contract negotiations with multiple PBMs, to which we are finally back in network with all plans we were with prior to leaving our PSAO. Despite being multiple time zones away, Sam was always quick to answer any questions I had. Without Sam’s assistance, I believe my pharmacies were within weeks of closing their doors. Thank you, Sam!”

Andrew McMillan, PharmD
Arfstrom Pharmacies

The Vendor Advantage Network: Curated Partnerships for Growth

Running an independent pharmacy takes dedication in every aspect and you don’t have to do it alone. The Vendor Advantage Network connects you with trusted solutions that bring fresh ideas, proven results, and hands-on support to help your business thrive. From marketing tactics and mobile checkouts to employee insurance and high-margin OTC products, our network is designed to strengthen your pharmacy. Every preferred vendor is carefully vetted through pricing, contract verbiage and data analytics by our team so you can feel confident they’ll deliver real value where it matters most.

Steve Coomes and Terry Spears both underscore the immense value these “beyond-the-bottle” partnerships bring, which are central to the Vendor Advantage Network:

“I stay with IPC because of the benefits… Some of the outside vendors things outside of the pharmaceutical products like the OTCs. I’ve met our insurance broker through IPC that does our employee insurance. Things like that that you wouldn’t normally equate with a bottle of pills.”

Steve Coomes
Aubrey Pharmacy
Aubrey, TX

“Independent Pharmacy Cooperative has brought a lot of other add-ons that we didn’t have before… Excellent company, Excellent pricing, but also partners that complement what we’re doing in our pharmacies.”

Terry Spears
Family Pharmacy
Vernon, TX

For Susan Spears, this support in business development and front-end expansion was transformative, providing crucial revenue to supplement prescriptions and even crediting IPC with helping keep her business open.

“IPC has been really invaluable to me in expanding my front end and providing opportunities to bring in revenue and really supplement the decline of reimbursements on the prescription side. Honestly, they’ve just kept me in business.”

Susan Spears
Med-Choice Pharmacy
Denison, TX

The True Gold Mine: Knowledge, Experience, and Dedicated Support

While competitive purchasing is a cornerstone of IPC, our members consistently tell us that the deepest value lies in the unparalleled, personalized support of the Pharmacy Services team. This heartfelt testimonial from Bill Drilling of Drilling Pharmacy perfectly captures the profound impact this relationship can have on a pharmacy owner’s journey:

“It’s hard to put into words how much help and support I’ve received from Samantha Pomeroy and the Pharmacy Services team over the years… the true gold mine lies in the knowledge, experience, and guidance that Pharmacy Services provides.

I can honestly say that I’ve gained just as much—if not more—value from working with Sam and the Pharmacy Services team as I have from IPC’s pricing… Her thoughtful advice has helped guide me through some of the biggest steps my pharmacy has taken preparing for hearings, expanding immunizations, adding Test and Treat, and implementing iCare+.

Whenever I’m considering a new clinical service, my first call is always to Sam… On more than one occasion, I’ve sent her an urgent text, and she has always made the time to call me right back. That kind of dedication is rare, and it means more to me than I can say… She has made an incredible difference for me and my pharmacy.”

Bill Drilling
Drilling Pharmacy

Ready to Transform Your Pharmacy?

The question isn’t whether you need this level of support, it’s how you can afford to operate without it. The IPC Pharmacy Services and Business Consulting Department is ready to help you optimize, diversify, and grow.

If you are an IPC member, your first step is to engage with our experts. Reach out today to start a conversation about your pharmacy’s goals and challenges. Visit the IPC Pharmacy Services page, pick your service and engage with us today.

If you are not yet an IPC member, this is what you’re missing. Consider becoming a member to gain full access to this entire ecosystem of support designed solely for your success. Talk to your regional director today.

Don’t navigate the complexities of pharmacy alone. Partner with the experts who are invested in your prosperity.

Connect with IPC Pharmacy Services & Business Consulting Today