For nearly 40 years, IPC has been the nation’s largest group purchasing organization with over 6,000 independent pharmacy member participants. IPC is staffed by 180 employees throughout the U.S. and Puerto Rico with office and distribution centers in Wisconsin and Arizona. IPC prides itself on providing the most progressive and effective programs and services to put profit back in the independent pharmacy.

Vision Statement

IPC will maximize the success of independent pharmacy.

Mission Statement

IPC, by focusing on members will:

  • develop revenue opportunities and enhance member profitability;
  • encourage independent ownership;
  • secure the pharmacist’s position as an essential healthcare provider; and
  • actively provide and support legislative advocacy.

Diversity Statement

At IPC, diversity and inclusion are at the core of our organization. Together, our focus is to build and foster a space alive with undeniable differences; an inclusive culture where every person is encouraged to bring their gifts to the table and influence the work environment in which they thrive. These base principles allow a deeper, enhanced connection with each other, our members and our community as we fulfill our vision to maximize the success of independent pharmacy.

Core Values - PRIDE

Each day, IPC employees demonstrate the principles of our core values of PRIDE.

Partnership - We value our partners who team with us to create success for our members.

Respect - We treat each other; employees, members, vendors and community with courtesy, dignity and trust.

Integrity - We demonstrate honesty and fairness in everything we do. We hold ourselves to the highest ethical standards.

Dynamic - We will constantly strive to bring added value and change to independent pharmacy with the most progressive programs available.

Excellence - We are committed to the highest standards through teamwork and innovation in all we do.

Gold Standard Customer Service

GSCS


IPC will deliver exceptional and timely service to our members while actively listening and communicating. We strive to have a clear understanding of our members’ needs while having concrete knowledge of the industry and IPC offerings. Our goal is to have every interaction with members be a positive experience and reflect the fact that we truly appreciate them.
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