Cash Corner:
Bringing Clinical Trials into Community Pharmacy

By Samantha Pomeroy, CPhT-ADV | Director of Pharmacy Services & Specialty Programs at IPC

Published: September 24, 2026

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Growth & Expansion

Independent pharmacies are always looking for revenue that is not tied to filling another prescription. Sometimes that means adding a product or launching a new cash service. Other times, it means recognizing the value in something the pharmacy already has trusted relationships with patients. Clinical trial recruitment is one-way pharmacies can turn those relationships into non-dispensing revenue.

Research organizations need help reaching potential participants, particularly in rural and underserved communities. Independent pharmacies already serve these patients and speak with them regularly. By helping patients learn about available clinical trials, pharmacies can improve access to research while receiving service fees for the work their teams perform.

If you are interested in expanding cash services, contact IPC Pharmacy Services to schedule a 1 on 1 consultation.

If you are interested in expanding cash services, contact IPC Pharmacy Services to schedule a 1 on 1 consultation.

An Active Nationwide Opportunity

What Could Your Pharmacy Earn?

Start by pulling your merchant-processing statement. Take your total card-processing fees and divide them by your total card volume.

Patients Successfully Enrolled At $140 Each At $200 Each Potential Pharmacy Revenue
5 $700 $1,000 $700-$1,000
10 $1,400 $2,000 $1,400-$2,000
20 $2,800 $4,000 $2,800-$4,000

If 10 patients successfully enroll, your pharmacy could earn $1,400 to $2,000 in non-dispensing revenue.

Actual earnings depend on patient enrollment, program participation, and the current terms of the study.

SiteLabs Makes Getting Started Simple

You do not have to build a clinical trial program or create your own patient-identification process. SiteLabs provides training, materials, and support.

Step 1:
Complete the Training

Review short, self-paced training materials that take less than one hour and can be completed around your schedule.

Step 2:
Join a Brief Onboarding Call

Schedule a call with the SiteLabs team. The call takes approximately 30 minutes or less and gives you an opportunity to ask questions.

Step 3:
Receive Approved Materials

SiteLabs ships you IRB-approved materials that are ready to use.

Step 4:
Identify Potential Patients

You identify patients within their existing workflow. No “new” pharmacy systems are required.

SiteLabs can also work with pharmacy management system data to help identify patients who may meet the study criteria. The approved materials are used to introduce the opportunity and direct interested patients to the eligibility questionnaire.

From there, SiteLabs and the clinical trial team handle the remaining screening and enrollment process.

Start with Work You Already Do

Patient identification can fit naturally into:

  • Prescription pickup
  • Medication synchronization calls
  • Immunization appointments
  • Adherence conversations
  • Community health events

The conversation can be as simple as:

“Our pharmacy is helping patients learn about clinical research opportunities. Would you like more information to see if it may be a fit for you?”

You are not determining whether the patient qualifies or manage the clinical trial. Your role is to educate the patient and provide access to the approved screening process.

Opportunities That Match the Needs of the Community

For example, SiteLabs currently lists:

  • A heart failure study launching through participating pharmacies near Somerset, New Jersey, and Irving, Texas. SiteLabs analyzes the pharmacy’s existing data against the study criteria and provides a list of patients for outreach—eliminating the need for the pharmacy to complete a manual chart review.
  • A Parkinson’s genetics study focused on improving the representation of Black and African American patients in Parkinson’s research. Historically, these populations have not been well represented in genetic research, creating important gaps in what is known about the disease.
  • A Parkinson’s Smell Test Challenge available through 30 research sites across 19 states. Participants complete an at-home scratch-and-sniff test to help researchers better understand the connection between smell loss and Parkinson’s disease.
  • A community research awareness program in Orlando that pays pharmacies to introduce patients to clinical research through a four-question survey. Participating pharmacies receive a $250 activation fee and $15 for each completed survey, up to 200 surveys. That creates the potential for $3,250 in revenue from a program built around brief conversations already happening at the pharmacy counter.

These opportunities demonstrate how your pharmacy can help close different types of healthcare gaps. One study may improve access to colorectal cancer screening. Another may connect heart failure patients with an investigational treatment. Another may help researchers include a patient population that has historically been missing from clinical research.

For your pharmacy, a study that closely matches its location and patient population can create meaningful revenue while addressing a real need in the community.

Available opportunities will change as studies open, reach their enrollment goals, or expand into new areas. You should regularly review current studies and consider which opportunities best fit the patients you already serve.

A Different Way to Think About Pharmacy Revenue

If you are interested in expanding cash services, contact IPC Pharmacy Services to schedule a 1 on 1 consultation.

About the Author

Samantha Pomeroy

Samantha Pomeroy, CPhT-ADV

Director of Pharmacy Services and Specialty Programs
Independent Pharmacy Cooperative

Samantha Pomeroy, CPhT-ADV, is the Director of Pharmacy Services and Specialty Programs at IPC, bringing over 20 years of experience as a certified pharmacy technician and operations leader. She helps independent pharmacies identify new revenue opportunities, implement clinical programs, and enhance patient care through innovative, strategic solutions.