Pill Box Pharmacy, Pembroke Pines, Florida

1 - Pill Box Pharmacy - PH

Pill Box Pharmacy is Focused on Top Notch Service Provided by Highly Skilled Pharmacists and Staff in a Friendly Environment

Steve Pressman’s original Pill Box is a mix of old time service offered by highly trained pharmacists. Murals adorn the walls, and there are fish tanks and talking pirates, a pharmacy museum with a life like dummy, celebrity pictures and trains that circle the ceiling over a selection of goods more than 200,000 strong. If you’re looking for something, chances are Pill Box has it, and if they don’t, they will get it or find it for you. It also has an Ostomy & Mastectomy Department and sleep apnea equipment as well as medical equipment rental, sales and repairs, including breast pumps and lift chairs. Offering the ultimate customer service and a wide selection of goods as well as making his store a fun place just to visit has always been Pressman’s goal.

IPC:

Could you tell me a little bit about the history of your pharmacy, and your involvement with the store?

Steve:

“I always wanted to own my own business. I had relatives that were in various manufacturing businesses and I saw how successful they were. My mother knew a pharmacist in Brooklyn who brought me in and showed me some of the opportunities pharmacists had. At that time there were so many avenues you could get into once you got into the medical field. I could have been a doctor, a rep, do research etc. My plan was to own my own pharmacy, so at the age of 18 I went into pharmacy school and started working in pharmacies. I have always worked at independent pharmacies. I graduated from pharmacy school in New York at age 23 and at age 24 I moved to South Florida. My first job was at Grand Union Supermarkets; they eventually pulled out of the state of Florida. They loved me and they really let me run the pharmacy the way I would run my own. Even on my days off I would work for other independents because I was young and single and had the time.

At age 27 I had the opportunity to open up Pill Box, a little corner store in the middle of nowhere. I borrowed a little bit of money and put my nose to the grindstone and expanded continuously. I now have four stores; I had five at one point. It’s all hard work and dedication. In those times I also made money on prescriptions. Slowly we migrated into a medical supply business and compounding was growing so we got involved with that. Now my focus is on medical supplies, compounding and supplements. I also offer over the counter products but I like to offer more unique products that are different and that you can’t find at the chain stores.”

IPC:

What is the most rewarding aspect of working in the independent pharmacy industry?

Steve:

“Once I got into pharmacy I learned how much I enjoyed taking care of people, helping people with their medications and their health. Now with the advent of all these PBMs and aggravation that comes along with that (which we didn’t have in the old days) things have been more of a struggle. Negative reimbursements are the main struggle, it’s really a shame.”

IPC:

What makes your store unique?

Steve:

“Medical supplies, compounding and supplements are what makes us truly unique. We carry a lot of specialty supplements. My wife is a pharmacist too and she does a lot of hormone counseling and anti-aging counseling for men and women. We have a lot of high-end specialty supplements.

Another thing that makes this store unique is that we have trains running on the ceiling throughout the pharmacy. We have pirates that talk and a little museum area next to the pharmacy with a doctor that people think is real but he’s an artificial stuffed character. We also have Nick, the security guard in the medical department that looks like a real life security guard. The website has a lot of photos and a virtual tour so you can see it all. Everyone that comes in says they can’t believe the amount of interesting stuff we have in the store.”

IPC:

Is the community a good fit for the pharmacy?

Steve:

“Yes, I used to be in the middle of nowhere and now I’m in the center of town. Over the 32 years I’ve been here there’s been a lot of growth. A hospital opened up nearby and I had a pharmacy in the medical building of the hospital which I was able to get because of who I am and my reputation. I’ve done a lot for the community.”

IPC:

What types of things are you involved with in the community?

Steve:

“I donated and helped build a couple playgrounds for charter schools and I’ve been in the Rotary club for 17 years. I belong to the Chamber of Commerce.”

IPC:

How big is the store?

Steve:

“7,500 square feet, about 25 employees; between all the stores it’s closer to 50 employees.”

IPC:

Have you had a chance to attend our conference?

Steve:

“I was celebrating the 30th anniversary of Pill Box around the same time that you were having the conference in Miami but I still was convinced to attend. I also went to the one last year in Scottsdale. I plan to go to the one in Hilton Head.

IPC helped out a lot with our anniversary celebration, we had some giveaways and IPC helped with a sponsorship for that.”

IPC:

Is there a lot of competition in the area?

Steve:

“Yes, mostly chains. There are a few independents that pop up but don’t seem to stick around long.

IPC:

How do you work with IPC?

Steve:

“The last few years, once I got to know people at IPC I have had a great experience. I met Rob Tinsley; I especially like to have the closer personal relationships with the people I’m working with. I like IPC; I got to see what they were all about and got to know some people. I know they are really out there fighting for us. That’s who they are – they speak for us, the independent pharmacies.”