IPC Member Benefits

Lineville Health Mart (Green Bay, Wisconsin)

Lineville Health Mart Pharmacy is Built on the Pride of Having Well Trained Pharmacy Professionals Who Offer Friendly Customer Service to the Howard-Suamico and Surrounding Communities.

Specializing in serving the community with fast, friendly, professional service, Lineville Health Mart Pharmacy provides customers with the highest-quality medicines and health products. They know their clientele by name, are available to answer questions and attend to healthcare needs. Free compliance packaging, free delivery services, convenient drive-thru, after-hours drop box, compounding, immunizations and medication reviews are just a sampling of the services they offer. They are set up to dispose of a patient’s unwanted medications. They also have a nurse practitioner on-site by appointment. IPC recently spoke with owner Cheri Zambrowicz about their involvement with the community, relationship with IPC and more!

IPC:

Can you tell us about Lineville pharmacy and your involvement with the store?

Cheri:

“We were doing about 50 percent long-term care business but we recently began working with a large new home so that’s increased to about 60 percent. We offer free deliveries and we are very community based. We also have a healthy smoothie offering which is very popular, especially with the local school kids and the health buffs. The recipes are all created by us and we use fresh fruits and vegetables. The pharmacy offers a wide selection of healthy products, including protein/workout powders and protein bars/drinks. We also have a nurse practitioner who schedules appointments with patients for examination in a separate room of the pharmacy, and performs many DOT/CDL physicals, and offers more specialized care than many of the other local fast care clinics.”

IPC:

What types of things are you involved with in the community?

Cheri:

“We’re a member of the Howard-Suamico Business Association so we attend a lot of local events through them. They recently had a fashion show that we attended and provided free gift items and donations. We also work with many of the local schools and donate items for various events. We try to stay actively involved with the schools and the community in general.”

IPC:

How did you personally get into pharmacy?

Cheri:

“I worked in the field of business for about 15 years, which included areas such as sales/marketing, computer programming, and accounting. The company I worked for was in the paper industry, which was struggling and had forced lay-offs. At the time I was already attending classes part-time at the local university for business, and decided I wanted to go into a field which both allowed me to help others and had a healthy job market. I finally decided on pharmacy because I enjoyed math, which is essential for getting through pharmacy school, and wanted to work closely with people.”

IPC:

Have you had a chance to attend any IPC events?

Cheri:

“Right now I have four pharmacy technicians on staff and two fill-in pharmacists. I haven’t been able to attend the conferences because it’s tough for me to get away from the store. Right now it’s critical for me to be available for the day-to-day operations while we are still developing our customer base and starting up many projects (including Medicare B accreditation which was just recently completed). I definitely plan to attend IPC conferences in the future once things calm down.”

IPC:

Can you tell me a little about your relationship with IPC?

Cheri:

“The relationship with IPC overall has been great. We had a huge grand opening event here a few months after we opened. LeRoy Butler (former Green Bay Packer) was here signing autographs and taking pictures with customers. IPC donated a lot of gifts for giveaways, assisted with press releases, and aided in getting some government members to attend the event, who also signed autographs and took pictures with customers. IPC was very helpful with the ribbon cutting ceremony, aided in getting a step-and-repeat banner, and in developing the overall advertising campaign for the event.”

IPC:

Do you purchase OTC items from IPC?

Cheri:

“Yes, our initial inventory included many start-up kits from IPC including Burt’s Bees kits, Lil Drug Store, Travel/Trial Size items, Dollar Items, Party Goods, and Body Building. We later added their gift cards to our product offering. All of these products have been great add-ons to our healthy product offering and have had great success. Customers are always excited and surprised at all the items in the dollar section, it’s really been a great offering.”

IPC:

Do you have any big plans for 2017?

Cheri:

“We don’t have any events planned at this point but we are considering an anniversary celebration later in the year. We just purchased an electronic sign out front which has been great in increasing our visibility and overall foot traffic. We also just recently became Medicare Part B accredited which was a huge undertaking and will help to free up some time to focus on other areas of the business, such as expanding our OTC product offering, possibly with offering more specialized gift items. We will also focus on expanding our long term care business, and increase our compounding services which has already grown quite a bit. We plan to get more involved in medication therapy reviews and patient trainings.”

IPC:

Are there any other specialty services your store offers?

Cheri:

“We have a nurse practitioner who sees patients here by appointment, and provides more specialized services than many of the other local fast care clinics. We offer more personalized services/care than our competitors, including free blister packaging, free delivery, free coffee, medication disposal drop-off, and Medicare open enrollment consultations. We also offer specialty compounding services including HRT’s, low-dose naltrexone, as well as many other products and formulations. We have a large selection of healthy products including our healthy smoothie offering made from fresh fruits/vegetables, and protein/workout powders, drinks and bars.”

IPC:

What would you say are the pros and cons of being an independent pharmacy?

Cheri:

“The biggest pro would be having the ability to provide higher standards of personalized care for our patients. A con would be the number of hours I am currently working to get everything up and running.”